Off The Job: A Tradesman Podcast

How Lincoln Smith Scaled Custom Heat Ltd to 200 Employees | Off The Job: A Tradesman Podcast

Trade Apps Ltd Season 5 Episode 6

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In this episode of Off The Job: A Trades Podcast, hosts Keiran Yates and Pete Withers sit down with Lincoln Smith, Managing Director of Custom Heat, to discuss his journey from apprentice to business leader. Lincoln shares how he transformed his family business from 7 to nearly 200 employees, the challenges of scaling a trades business, and why branding, pricing, and automation are crucial for success.

🔥 Topics Covered:

✔️ How to grow a plumbing and heating business sustainably

✔️ The importance of branding and premium pricing

✔️ The truth about hiring & managing engineers

✔️ Why AI and automation are the future of the trades

✔️ The impact of a four-day workweek in the trades industry

Whether you're a self-employed tradesperson or looking to scale your business, this episode is packed with actionable advice to help you succeed.

🎧 Listen now on Spotify, Apple Podcasts, and YouTube! Don't forget to subscribe and leave a review!

#TradesPodcast #PlumbingBusiness #GasEngineer #HeatingEngineer #TradeGrowth #CustomHeat #AIinTrades #BusinessGrowth #FourDayWorkweek


📣 Sponsored by Flexigas – the flexible gas pipe specialists: https://flexigas.com/
💥 Powered by Ridgeline – seamless copper tubes built for the trade: https://ridgelinetubes.com/

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⚠️ Warning: Contains adult humour and strong language. Tradesmen banter ahead.

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